Senior Account Manager (m/w/d)

Senior Account Manager (m/w/d)

for our CATI-Center in Düsseldorf

AMR is seeking a Senior Account Manager with extensive experience in the following areas:

  • CATI / MRX
  • Project management (handling customer inquiries, ensuring smooth delivery of results)
  • Business development/sales/customer retention
  • 100% customer orientation
  • Solid negotiation skills
  • Impeccable knowledge of English and German business language (oral and written)

What awaits you:

  • You independently carry out market research projects
    • Project quotation
    • Project management and coordination (internal and with external partners)
    • Quality control and data evaluation (SPSS, Excel)
  • You are responsible for the project financials
  • Opening up new markets and customers
  • Maintenance and expansion of existing customer base 

What you need to bring to the table:

  • University degree in the fields of communication or media sciences, psychology, social sciences, economics or a degree as a specialist in market and social research
  • At least 5 years of professional experience in project management at a market research institute
  • You enjoy conducting practice-oriented research as well as working on complex issues
  • You can communicate clearly and customer-oriented, you are able to work under pressure and you like to contribute to the team
  • Specific knowledge in one of the following areas: market research, research methods, business industries, statistics, SPSS
  • Impeccable knowledge of English and German business language (oral and written)

What we offer:

  • Permanent position in Düsseldorf (central location with very good office space)
  • Appropriate base salary plus bonus 
  • Crisis-proof job in a company with 40 years of experience
  • Dynamic international team
  • Well-known major customers with exciting projects
  • Individual development opportunities
  • Very good team cohesion and collegial environment

Please send your complete application documents (PDF document in German or English) including starting date and salary expectations to Ulrich Buchholz, hr@amr-research.com.


Please note that we can only process applications that are sent to us either by mail or to the following e-mail address: hr@amr-research.com. Applications received on another e-mail address will be deleted immediately and not processed! To process your application, we must store your data on our servers in Düsseldorf or on cloud servers in the EU. We assure you that we handle the data carefully, do not pass it on and only use it to process your application. Further information is available on our homepage under the link Data Protection.