Data Protection

Data protection Declaration

We are pleased to welcome you to our website!

We would like to inform you in the following about the processing of personal data in the context of the use of our pages on the homepage.

Responsible party

Legally responsible for this website:
AMR – Advanced Market Research GmbH
Poststrasse 7
40213 Düsseldorf
Germany
Further information about our company can be found in our Imprint.

General information

When you visit our website, personal data is also processed. In order for the pages to be displayed in your browser, the IP address of the device you are using must be processed. Additional information about the browser of your mobile device is also provided. Under data protection law we are obliged to guarantee the confidentiality and integrity of the personal data processed with our IT systems. For this purpose, the following data is logged:

  • IP address of the calling computer (for a maximum of 7 days)
  • Operating system of the calling computer
  • Browser version of the calling computer
  • name of the retrieved file
  • date and time of retrieval
  • Amount of data transferred
  • Referring URL

The IP address will be deleted from all systems used in connection with the operation of these internet pages after 7 days at the latest. We will then no longer be able to establish a personal reference from the remaining data.

In addition, the data will also be used to correct errors on the website.

The legal basis for this data processing is Art. 6 par. 1 lit. f) GDPR. Our “interest” within the meaning of art. 6 par. 1 lit. f) is the operation of this website as well as the implementation of the protection goals of confidentiality, integrity and availability of data.

Contact forms

We offer the following forms on our website for making contact: Request for quotation, applications, general contact and call request. If you contact us via one of the contact forms, the data gets stored inside a database on our server and an e-mail with the data you have provided will be generated and sent to us. 

In order to send a contact form, the information on data protection and data processing must be confirmed. The input of your data on our website is encrypted via HTTPS. The generated mail with your data is transmitted unencrypted. We do not pass this data to third parties. If  this data should no longer be required within the framework of a service provider relationship, or if a conflicting interest of the person contacted prevails, the data concerned will be deleted, provided that this does not conflict with any statutory storage obligations. The legal basis for data processing is Art. 6 Para. 1 lit. f) DSGVO. Our “interest” within the meaning of Art. 6 para. 1 lit. f) is communication with service providers.

Contact form “Request for quotation“
Mandatory data to be entered in the form: Name, e-mail address, subject, message. Data to be provided voluntarily in the form: telephone number. Data received via the contact form for quotation enquiries will be used by us for communication and quotation purposes. The data is stored on our server. 

Contact form “Application“
Mandatory data to be entered in the form: Name, e-mail address, mother tongue, message. Data to be provided voluntarily in the form: Phone number, other languages. Data received via the contact form for those interested in working as an interviewer will be used by us to communicate with applicants and to process applications and will usually be stored in a database. The database is regularly checked to see whether data can be deleted. In the case of unsuccessful applications, the data is deleted 6 months after the decision. In the case of successful applications, i.e. if there is a collaboration with a new interviewer, the data is deleted 12 months after the interviewer is no longer working for us – unless legal regulations require longer storage.

Contact form “general contact“
Mandatory data to be entered in the form: Name, e-mail address, subject, message.Data to be provided voluntarily in the form: telephone number. Data that is received via the form for general contact will be used by us for communication purposes. It is possible that the data will be stored in a database in the course of further cooperation.

Contact form “Call Request“
Mandatory data to be entered in the form: Name, e-mail address, subject, city, phone number, reason for contact. Data to be provided voluntarily in the form: company. Data that is received via the form for call requests will be used by us for communication purposes. It is possible that the data will be stored in a database in the course of further cooperation.

Communication by e-mail

If you provide us with your e-mail address, we will communicate with you by e-mail. We will not pass on your e-mail address to any third parties without your consent. If you no longer wish to receive e-mails from us, you can unsubscribe at any time. When sending an e-mail to our company, personal data can be transmitted automatically depending on the setting of your e-mail program. AMR will also treat those data confidentially. However, we would like to point out that an e-mail without encryption is comparable to a postcard, i.e. it can be potentially read by unauthorized persons. Therefore, confidential information should only be exchanged with us by fax or as an encrypted e-mail attachment.

Transmission of data to third parties

Data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for advertising purposes.

However, we may use service providers for the operation of this website or for others of our business products. Here it can happen that a service provider receives knowledge of personal data. We carefully select our service providers – especially with regard to data protection and data security – and take all measures required under data protection law for permissible data processing.

1&1 IONOS

For the hosting of our website we cooperate with 1&1 IONOS SE (Elgendorfer Str. 57, 56410 Montabaur; hereinafter “IONOS”). IONOS collects data with WebAnalytics. The data is determined either by either a pixel or by a logfile. WebAnalytics does not use cookies in order to protect personal data. IONOS does not store any personal data of website visitors so that no conclusions can be drawn about individual visitors. 

The following data is collected: Referrer (previously visited website), requested website or file, browser type and browser version, operating system used, type of device used, time of access, IP address in anonymous form (only used to determine the location of access).

The data is collected by IONOS out of legitimate interest in order to ensure the security and stability of the service and to provide the website visitors with the highest possible quality. In addition, the data is used for statistical evaluation and technical optimisation of the website. The data will be stored for 8 weeks and not passed on to third parties. The data is not transferred to third-party countries. Further information on the data collected by IONOS can be found at: https://www.ionos.de/hilfe/datenschutz/

Data processing outside the EU

We do not process your personal data in a so-called third country outside the European Union. However we cooperate with companies outside the EU, that process data.

Google Tag Manager

To manage third-party trackers, scripts and cookies, we use the Google Tag Manager of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”) on our website. The Google Tag Manager is only used to manage (enable and disable) the scripts. It stores neither cookies nor usage data. Google itself describes the Google Tag Manager as follows: “Google Tag Manager is a solution that allows marketers to manage website tags through an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain. The tool is responsible for triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented by Google Tag Manager.”

Further information about the Google Tag Manager: https://support.google.com/tagmanager/answer/6102821?hl=en

Terms of use of the Google Tag Manager: https://www.google.com/analytics/terms/tag-manager/

Cookie Consent from Osano

We use the “Cookie-Consent” consensus management tool from “Osano” (Osano, Inc., A Public Benefit Corporation, 3800 North Lamar Blvd, Suite 200, Austin, TX 78756, USA) on our website. The tool makes it possible to give consent to data processing via the website, in particular to set cookies, and to make use of your right of revocation for consents already given. The data processing serves the purpose of obtaining and documenting necessary consents to data processing and thus to comply with legal obligations. Cookies can be used for this purpose. Cookie Consent or Osano itself does not collect any personal data. 

If you give us your consent via Cookie Consent from Osano, this consent is transferred to the Google Tag Manager, which then activates the corresponding driver scripts and cookies. If you do not give us your consent, no data will be exchanged with third parties. However, functionally necessary cookies can still be set.

Further information about Cookie Consent from Osano can be found here: https://cookieconsent.osano.com

You can find more information on data protection at Osano at: https://www.osano.com/legal/privacy

Google Analytics

On our website we use “Google Analytics”, a web analysis service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). Google uses cookies, which are small text files which are stored on your end device and enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transferred to a Google server and stored there. During transfer, the anonymisation of the IP address, which is transmitted by the cookie, is activated (“IP anonymisation”), i.e. your IP address is shortened by Google before the transfer within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server outside the EU and shortened there. Google will use this information to evaluate your use of our website on our behalf, to compile reports on the use of the website and to provide us with further services associated with the use of the website and the Internet. Pseudonymous user profiles can be created from the processed data. The IP address transmitted when using Google Analytics is not merged with other Google data.

We only use Google Analytics with the activated IP anonymisation described above. This means that your IP address will only be processed by Google in a shortened form. A personal connection to the user can thus be excluded.

We use Google Analytics for the purpose of analysing the use of our website and to continuously improve individual functions, offers, as well as the user experience. By statistically evaluating user behaviour, we can improve our offer and make it more interesting for you as a user. The legal basis is Art. 6 para. 1 sentence 1 lit. a) DSGVO (consent).

You can also prevent the storage of cookies generated by Google Analytics by making the appropriate settings in your web browser. We would like to point out that in this case you may not be able to use all functions of our website. If you wish to prevent the collection of data generated by cookies, data related to your user behaviour (including your IP address), and the processing of this data by Google, you can also download and install the web browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

In order to oblige Google to process the transmitted data only in accordance with our instructions and to comply with the applicable data protection regulations, we have concluded an order processing contract with Google.

Information on third-party company: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Irland

You can find further information on data use by Google, on settings and objection possibilities, as well as on data protection on the following Google websites:

Terms of use: https://marketingplatform.google.com/about/analytics/terms/us/

Overview of data protection: https://support.google.com/analytics/answer/6004245

Privacy policy: https://policies.google.com/privacy

Data usage by Google when you use websites or apps of our partners: https://policies.google.com/technologies/partner-sites

Use of data for advertising purposes: https://policies.google.com/technologies/ads

Settings for personalised advertising by Google: https://adssettings.google.de

The data will be deleted as soon as it is no longer necessary for the purpose of it’s collection.

Deletion of user and event level data associated with cookies, user IDs (e.g., User ID), and advertising IDs (e.g., DoubleClick cookies, Android Advertising ID, IDFA) will occur no later than 26 months after they are collected.

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the collection of your information on future visits to this site:

Click here to opt-out of Google Analytics

Google Ads

Google Ads is integrated on this website. We use Google Ads to advertise our website in the Google advertising network. The purpose of integrating Google Ads is the evaluation of our advertising campaign and targeted advertising on the Internet pages of the Google advertising network (“Google Display Network”). Google Ads is operated by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”).
An evaluation is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interests in displaying personalized advertising, market research and needs-based design of the website.

Google Ads Conversion Tracking
We use Google Ads conversion tracking on this website. We use conversion tracking to check whether a user who comes to our website via an advertisement in Google makes a contact request. We use the data to optimize our advertisements and the website. If you come across one of our advertisements in Google search or on Google Display Network websites, Google saves a temporary cookie on your computer or mobile device. When you fill out a contact form, Google recognizes the cookie and records a conversion. Further information on Google conversion tracking: support.google.com/google-ads/answer/1722022

Google Ads Remarketing
Our website uses the Google Ads remarketing function. By using remarketing, we can book ads in Google and the Google Display Network that specifically address users who have already been to our website. After you have given your consent to cookies via Cookie Consent from Osano, Google will set a cookie in the browser of your device. With the help of the remarketing data, Google assigns the users to the Google accounts and saves them in remarketing lists. In addition, similar target groups are created and dynamic ads are served based on the data. Further information on Google remarketing: support.google.com/google-ads/answer/2453998

Google Ads: data processing by Google and objection
The data collected through the use of Google Ads Conversion Tracking and Google Ads Remarketing is used by Google to compile statistics for our website and to better tailor advertising to target groups. The conversion cookie is used to store personal information, for example the websites you have visited, by Google.
If there is a data exchange between you and Google Ads, it is possible that personal data is transmitted to Google in the United States of America (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) via Google Ads. Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. Google may pass on the collected personal data to third parties.
You can object to interest-based advertising by Google under the following link: adssettings.google.de
Google’s privacy policy: google.de/intl/de/policies/privacy/
Information regarding advertising from Google: google.com/policies/technologies/ads/

Newsletter

We may occasionally send newsletters to our subscribers. For sending the newsletters we use the software »The Newsletter Plugin« by Web Agile S.a.s. di Fietta Roberto. All data is stored on our server and no mail addresses are shared with third parties: »The Newsletter stores all subscriber data in the WordPress blog database and does not transfer any data to other services of our company.« (Source: The Newsletter Plugin GDPR Compliance). We have deactivated all tracking options and can neither see whether you have opened the newsletter nor whether you have clicked on a link in the newsletter.

In order to be able to send the newsletter, we collect the following data: email address. The data is collected via an online form on this website. In order to subscribe to the newsletter, users must accept our privacy policy and confirm their email address via the double opt-in procedure. Subscribers can unsubscribe from the newsletter at any time. If you unsubscribe from the newsletter, we will delete the data linked to your mail address within 3 months from the newsletter database. The legal basis for this data processing is Article 6 (1) a) DSGVO: The data subject has consented to the processing of his/her personal data for one or more specific purposes.

Communication by phone

If you contact us by telephone, your telephone number will be shown on the displays of the telephone that receives your call and stored in our telephone system for billing purposes for a maximum of six months.

The legal basis for this data processing is Art. 6 Para. 1 lit. f) GDPR. Our “interest” within the meaning of Art. 6 para. 1 lit. f) is to control the proper settlement of invoices.

Period of data retention

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as this is necessary to achieve the purposes stated herein or as stipulated in the various storage periods provided for by law. After the respective purpose or expiry of these periods, the corresponding data will be blocked or deleted as a matter of routine and in accordance with statutory regulations.

Your rights to information, correction,
blocking, deletion and objection

You have the right to receive information about your personal data stored by AMR at any time. You also have the right to correction or deletion or to restriction of the processing, except for the prescribed data storage for business transactions. For this purpose, please contact the data protection officer.

Furthermore, you have a right of objection against the processing within the framework of legal requirements. The same applies to a right to data transferability.

Consent

If we process your personal data on the basis of consent, you have the right to revoke the consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until the revocation.

Data protection officer

If you have any questions about data protection, please contact our data protection officer:

BSP Arbeitssicherheit GmbH
Hertnerstr. 100a
45657 Recklinghausen

Management: Rolf Golz, Thorsten Reichert

Tel.: + 49 (0) 800 18 99 250
E-Mail: dataprotection@amr-research.com

The right to complain to the supervisory authorities 

You have a right of complaint if you believe that our company does not handle your data properly. You can lodge your complaint with a responsible supervisory authority, such as:

Landesbeauftragte für Datenschutz und Informationsfreiheit
Nordrhein-Westfalen
40102 Düsseldorf
E-Mail: poststelle@ldi.nrw.de

Amendments to this data protection information

We will revise this declaration on data protection if changes are made to this website or in other circumstances that make this necessary. The current version can always be found at: https://amr-research.com/dataprotection

Last updated: 17.02.2022