Worldwide CATI surveys
AMR has 52 CATI stations, headquartered in Düsseldorf, Germany. The city itself is a melting pot of cultures, and our native speaking executive field force even more so. But the best part is our ability to execute CATI studies with our own resources. Through continuous training, monitoring and coaching of our international executive interviewer field, we guarantee the highest level of data collection quality. Our clients benefit from coordination and data delivery from a single source that they can trust.
Our staff is completely up to date on all statistical selection procedures and data collection methods. We provide individualized service according to your specific needs and collect as well as analyze data for you, both offline and online.
Work With Us
Send us your request and we will reply within 1 working day. We also provide consultancy for your research project to ensure that your research needs are handled with the attention they deserve.
Social & Political Research
AMR conducts election polls for political parties, studies for print and
electronic media as well as social research for NGOs and universities.
Urban Transport
ISIS S.A.
Project info
The project involved 15 countries in the EU regarding public perceptions of urban transport.
Methodology: CATI
Sample size: n = 200 interviews in each of the 15 countries, conducted in 11 languages
Countries: Austria, Belgium, Denkmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingom
Export trade
EU Service Exporters
Project info
For the International Trade Commission of the EU Service Exporters we interviewed German companies that engage in export trade and are led by women. We conducted 30 minute in-depth interviews.
Sample size: n = 55
Country: Germany
Suicide Prevention
European Commission
Project info
B2C survey interviewing households in 2 control cities in Germany (Leipzig and Magdeburg) and 2 control cities in Ireland (Limerick and Galway). AMR contributed to 2 waves in 2 countries.
Sample size: n = 1 000 interviews in each country targeting 3 age groups: 18–39, 40–54 and 60+
Countries: Germany and Ireland
Publications: Published results of all waves conducted by OSPI can be found here.
International Remittance Flows
World Bank Group (WBG)
Project info
The survey was conducted by the World Bank Group (WBG) through the G20 Global Partnership for Financial Inclusion (GPFI) Sub-group on Markets and Payment Systems. It included the perspectives of MTOs, banks, and national governments worldwide in countries such as Germany, Netherlands, UK and the USA.
Sample size: n = 30
Locations: USA and Europe
Amnesty International’s Brand Image
Amnesty International
Project info
AMR conducted 2 qualitative discussion groups among members and lapsed members of Amnesty International and supporters and non-supporters of the organization. The group discussions explored the topic of fair trade, perceptions of human rights, Amnesty’s ideals and overall brand image in an attempt to revitalize the brand.
Methodology: Focus Group Discussions, 2 hours
City: Hannover (Germany)
New York Transportation
New York Department of Transportation (DOT)
Project info
AMR conducted n = 1 000 interviews among households in New York on behalf of the DOT (Department of Transportation) of New York City about the quality of public transportation in the US as it related to speed, safety, connections, accessibility and overall cost. This was a government sponsored project. The survey was conducted in Spanish, Russian and Cantonese with hard quotas on ethnic communities in New York.
Methodology: CATI
Sample size: n = 1 000
City: New York (USA)
Work Conditions
and Practices
European Foundation &
Gallup Europe Belgium
Project info
AMR conducted a Europe-wide survey on work organisation, employee involvement, workplace innovation and social dialogue. The study was carried out on behalf of the European Foundation for the Improvement of Living and Working Conditions (Eurofound – an agency of the European Union). The aim of the survey was to map workplace practices and learn about the views of workplace-level actors on these practices.
Methodology: CATI
Sample size: n = 1 500
Countries: UK, Germany and Luxembourg
Our Partners
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Quality Management
At AMR we are committed to ensure the highest quality of our studies by means of extensive data quality control from start to finish. In our day to day tasks, data protection plays a vital role.
Field Management
- Comprehensive and regular training of interviewers
- Project briefings and debriefings throughout the fieldwork period
- Live call monitoring and screen sharing
- Track agent’s performance with call quality scoring
- Evaluate call recordings
Project Management
- on-site project briefings
- periodic status updates
- survey controlling
- call backs on 5–10% of all interviews completed, if applicable, or live call monitoring by supervisors and team leaders
Data Management
- continuous checks of the data sets with regards to completeness, questionnaire filters, quotas, duplicates, plausibility
- compliance with the provisions of regulation ISO 9001:2015 and ISO 20252